Privacy Policy

Privacy Policy

Effective Date: 18 August 2026

Divyarc Wellbeing (“Divyarc”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website, participate in our programmes, workshops, sessions, retreats, outings or other wellbeing experiences, or communicate with us.

By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.

  1. About Divyarc Wellbeing

Divyarc Wellbeing is a wellbeing initiative offering experiences and programmes designed to support wellbeing, reflection, connection, rest and personal growth.

Our offerings may include, among other things:

  • Wellbeing workshops and sessions
  • Individual or group programmes
  • Nature-based experiences and retreats
  • Day outings and multi-day retreats
  • Community events
  • Digital or educational content
  • Other wellbeing-related services

Divyarc Wellbeing is not a substitute for medical, psychiatric, psychological, emergency or other licensed healthcare services unless expressly stated otherwise for a particular service.

  1. Information We May Collect

Depending on how you interact with us, we may collect:

A. Information you provide directly

This may include:

  • Name
  • Email address
  • Phone number
  • City/location
  • Date of birth or age, where relevant to an offering
  • Emergency contact information for retreats or outings
  • Booking and registration details
  • Payment and transaction information
  • Dietary preferences or requirements
  • Accessibility requirements
  • Information you voluntarily provide about your wellbeing needs or preferences
  • Feedback, testimonials, photographs or other content you voluntarily provide
  • Messages and correspondence you send to us

B. Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Date and time of visits
  • Website usage information
  • Referring website or source
  • Cookies and similar technologies

We may use analytics and other website technologies to understand how visitors use our website and improve our services.

  1. Information Relating to Wellbeing or Health

Some of our programmes, particularly retreats and nature-based experiences, may require limited information relating to health, accessibility, dietary needs, allergies, medications, emergency contacts or other safety-related matters.

We will request only information that is reasonably necessary for the relevant programme, participant safety, accommodation or service delivery.

Please do not provide medical or highly sensitive information unless it is genuinely required for the service or necessary for your safety.

Where applicable, we will seek the consent required under applicable law before collecting or using such information.

  1. How We Use Your Information

We may use your information to:

  • Process registrations and bookings
  • Provide our services and experiences
  • Communicate with you about programmes, bookings and schedules
  • Process payments and refunds
  • Respond to enquiries
  • Provide customer support
  • Understand participant requirements
  • Maintain participant and transaction records
  • Improve our programmes, website and customer experience
  • Send information about programmes, events or offers where permitted by law
  • Request feedback
  • Prevent fraud, misuse or security incidents
  • Comply with legal and regulatory obligations
  • Protect the safety and rights of participants, our team and other persons

We will not use your personal information for purposes materially different from those communicated to you without an appropriate legal basis or consent where required.

  1. Marketing Communications

If you choose to receive communications from us, we may contact you about:

  • Upcoming programmes
  • Retreats and workshops
  • Events
  • New offerings
  • Relevant updates
  • Special offers

You may opt out of non-essential marketing communications at any time by using the unsubscribe option provided or contacting us at:

Email: [PRIVACY/CONTACT EMAIL]

Transactional or service-related communications may still be sent where necessary to fulfil a booking or provide a service.

  1. Payments

Payments may be processed through third-party payment providers.

We generally do not store complete payment card, banking or other sensitive payment credentials on our own systems unless expressly stated.

Payment providers may collect and process information in accordance with their own privacy policies and applicable laws.

  1. Sharing of Information

We do not sell your personal information.

We may share relevant information with trusted third parties where reasonably necessary to operate our business or provide a service, including:

  • Payment processors
  • Website and technology providers
  • Email or communication platforms
  • Registration and booking platforms
  • Retreat venues and accommodation providers
  • Transportation or activity providers
  • Professional advisers
  • Service providers assisting us with operations
  • Government authorities or law-enforcement agencies where legally required

We will seek to limit information shared to what is reasonably necessary for the relevant purpose.

  1. Retreats, Outings and Emergency Information

For certain programmes, we may need to share limited participant information with a venue, facilitator, transportation provider or other service provider to safely deliver the experience.

Where an emergency occurs, we may use or disclose relevant information to emergency services, healthcare providers, emergency contacts or other persons where reasonably necessary to protect someone’s health or safety or where required by law.

  1. Cookies

Our website may use cookies and similar technologies for purposes such as:

  • Website functionality
  • Security
  • Analytics
  • Understanding visitor behaviour
  • Improving website performance
  • Marketing, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements and complying with applicable legal obligations.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

  1. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary confidential or highly sensitive information through ordinary email, contact forms or messaging platforms.

  1. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, booking services, payment providers or other external services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of those services before providing information to them.

  1. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Raise concerns regarding the handling of your personal information

Requests may be submitted to:

Privacy Contact: [NAME / DESIGNATION]
Email: [PRIVACY EMAIL]
Address: [BUSINESS ADDRESS]

We may need to verify your identity before acting on certain requests.

  1. Children’s Privacy

Our website and services are generally intended for adults unless a particular programme expressly states otherwise.

Where a programme involves children or minors, we may require appropriate parental or guardian consent and may collect additional information necessary for their safe participation.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

The updated version will be posted on this page with a revised effective date.

  1. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Divyarc Wellbeing
Email: divyarcwellness@gmail.com
Phone: 7411748848
Address: Devanahalli, Bangalore

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Last Updated: 19 August 2026

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